CUSTOMER REVIEWS

Reviews from Toplex customers

See what customers say about our appliance advice, local delivery, installation, recycling and after-sales care. We now focus this page around Trustpilot feedback and long-standing customer comments.

Trusted, local service

Public feedback from customers who value practical advice, clear delivery slots and careful installation.

REVIEW SOURCES

Our current review focus

We are focusing the live public review experience around Trustpilot, while keeping long-standing customer comments below for useful context.

Trustpilot

Current public reviews sit on Trustpilot, giving visitors an independent view of ordering, delivery and after-care.

TRUSTPILOT

Recent public reviews

Trustpilot gives another view of the ordering, delivery and after-care experience. These cards come from the Toplex Trustpilot widget data.

Excellent

Rated 4.9 out of 5 based on 79 reviewsTrustpilot

By Angela Walker

16 hours ago

The price was good and the service was excellent

The item was a good price compared to other retailers. It was easy to order online and you could choose the delivery day with am/pm slot. We ordered on Friday evening and it was…

By Mr Wright

1 day ago

Excellent price and service

Your price (when delivery, etc. was allowed for) was the lowest I could find online, and you won't ring me up three times trying to sell me additional insurance as some of your competitors…

By Andrew Slater

2 days ago

Highly recommended

I have bought previously from Toplex and when my 8 year old washing machine didn’t drain or spin, I decided to purchase a new one rather than repair. As always, great advice and value…

By Mr Bolton ref-917897

1 week ago

The staff were polite and efficient

The girl in the office was polite and very helpful I got what I wanted and delivered the first working day, the men came fitted the washer and took the old one away as…

By Mr Lawal

2 weeks ago

Toplex dealt with my enquiry about…

Toplex dealt with my enquiry about purchasing a Bosch dryer extremely effectively. The sales team were incredibly knowledgeable, efficient, and professional. The product was delivered and installed as scheduled, and my old appliance was…

CUSTOMER STORIES

Long-standing comments from local customers

The older testimonial archive still has useful detail about how people experience Toplex: quick replacement, careful fitting, practical advice and local support.

Maria C

Another top class delivery and installation by Karl, Steve and the team. Quality products, good guarantees and fair prices while supporting a local retailer.

5/5 customer comment

John Caroll

My washer broke down on Friday night and by Saturday afternoon the new machine had been delivered, installed and the old one removed.

5/5 customer comment

Sandy S

My built-in oven stopped working a week before Christmas. Toplex delivered and fitted a replacement within an hour of my call.

5/5 customer comment

Sue Greenwood

Ordered a Siemens washer over the phone in the morning. By the time I got home from work, the old machine was gone and the new one was running.

5/5 customer comment

Ceri Smith-Jayne

Toplex asked what I needed, gave me a choice that fitted my requirements, and fitted the cooker exactly when promised.

5/5 customer comment

Aileen Watt

A new integrated fridge-freezer was delivered, fitted and the old one removed the following day. The delivery team were pleasant, helpful and efficient.

5/5 customer comment

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